Southwest Airlines Co.

Industry: Trucking & Transportation

About Southwest Airlines Co.

In its 46th year of service, Dallas-based Southwest Airlines continues to differentiate itself from other air carriers with exemplary Customer Service delivered by more than 52,000 Employees to more than 100 million Customers annually. Based on the U.S. Department of Transportation’s most recent data, Southwest Airlines is the nation's largest carrier in terms of originating domestic passengers boarded. The Company operates the largest fleet of Boeing aircraft in the world. With 43 consecutive years of profitability, Southwest is one of the most honored airlines in the world.

STATUS: Military Friendly®

Military Friendly Ratings

We rate how Military Friendly® an organization is within 6 different categories. Learn more about our methodology.

The ratings below reflect the extent to which each organization exceeds the benchmark standards for Military Friendly®.

Hiring & Onboarding

Opportunity & Advancement

Culture & Commitment

Support & Retention

Policies & Compliance

Recruiting & Sourcing

Why Work at the Company?

Patriotism runs deep at Southwest Airlines. Our support of our military comes from deep within our Heart. Southwest is the only airline to make the Top 100 Military-Friendly Employers List for the past seven consecutive years, a 2016 Most Valuable Employer for Military by CivilianJobs.com, and one of the 2016 Best of the Best Veteran-Friendly Companies by U.S.Veterans Magazine. Southwest offers a Military Appreciation Program to express gratitude and admiration for our Employees who serve. We honor veterans and their incredible Warrior Spirit. Our colors may be blue, red, and yellow, but our support is for the red, white, and blue.

Ratings

Top Jobs

plaeholder-teamAircraft / Aviation Technicians

All grounds maintenance workers not listed separately.

plaeholder-teamAirfield Operations Specialists

Ensure the safe takeoff and landing of commercial and military aircraft. Duties include coordination between air-traffic control and maintenance personnel; dispatching; using airfield landing and navigational aids; implementing airfield safety procedures; monitoring and maintaining flight records; and applying knowledge of weather information.

plaeholder-teamAutomotive Technicians & Mechanics

Diagnose, adjust, repair, or overhaul automotive vehicles.

plaeholder-teamCargo & Freight Agents

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

plaeholder-teamCommercial Pilots

Pilot and navigate the flight of small fixed or rotary winged aircraft, primarily for the transport of cargo and passengers. Requires Commercial Rating.

plaeholder-teamCustomer Service Representatives

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

plaeholder-teamFirst-line Supervisors: Mechanics, Installers & Repairers

Supervise and coordinate the activities of mechanics, installers, and repairers.

plaeholder-teamFirst-line Supervisors: Transportation, Material-Moving & Vehicle Operators

Directly supervise and coordinate activities of transportation and material-moving machine and vehicle operators and helpers.

plaeholder-teamOperations Managers

Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.

plaeholder-teamHospitality Professionals

Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow or debris from sidewalk.

Top Degrees

Airline/Commercial/Professional Pilot and Flight Crew

A program that prepares individuals to apply technical knowledge and skills to the flying and/or navigation of commercial passenger and cargo, agricultural, public service, corporate and rescue fixed wing aircraft. Includes instruction in principles of aircraft design and performance, aircraft flight systems and controls, flight crew operations and procedures, radio communications, navigation procedures and systems, airways safety and traffic regulations, and governmental rules and regulations pertaining to piloting aircraft. Programs may qualify individuals to sit for the FAA commercial and airline aircrew examinations.

Avionics Maintenance Technology/Technician

A program that prepares individuals to apply technical knowledge and skills to repair, service, and maintain all types of aircraft operating, control, and electronic systems. Includes instruction in flight instrumentation, aircraft communications and homing systems, radar and other sensory systems, navigation aids, and specialized systems for various types of civilian and military aircraft.

Business Administration and Management, General

A program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. Includes instruction in management theory, human resources management and behavior, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Computer Software Engineering

A program that prepares individuals to apply scientific and mathematical principles to the design, analysis, verification, validation, implementation, and maintenance of computer software systems using a variety of computer languages. Includes instruction in discrete mathematics, probability and statistics, computer science, managerial science, and applications to complex computer systems.

Computer Systems Analysis/Analyst

A program that prepares individuals to apply programming and systems analysis principles to the selection, implementation, and troubleshooting of customized computer and software installations across the life cycle. Includes instruction in computer hardware and software; compilation, composition, execution, and operating systems; low- and high-level languages and language programming; programming and debugging techniques; installation and maintenance testing and documentation; process and data flow analysis; user needs analysis and documentation; cost-benefit analysis; and specification design.

Customer Service Support/Call Center/Teleservice Operation

A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.

Human Resources Management/Personnel Administration, General

A program that generally prepares individuals to manage the development of human capital in organizations, and to provide related services to individuals and groups. Includes instruction in personnel and organization policy, human resource dynamics and flows, labor relations, sex roles, civil rights, human resources law and regulations, motivation and compensation systems, work systems, career management, employee testing and assessment, recruitment and selection, managing employee and job training programs, and the management of human resources programs and operations.

Operations Management and Supervision

A program that prepares individuals to manage and direct the physical and/or technical functions of a firm or organization, particularly those relating to development, production, and manufacturing. Includes instruction in principles of general management, manufacturing and production systems, plant management, equipment maintenance management, production control, industrial labor relations and skilled trades supervision, strategic manufacturing policy, systems analysis, productivity analysis and cost control, and materials planning.

Top Metro Areas

Dallas

Phoenix

Chicago

Denver

Baltimore