Aircraft / Aviation Technicians
All grounds maintenance workers not listed separately.
Airfield Operations Specialists
Ensure the safe takeoff and landing of commercial and military aircraft. Duties include coordination between air-traffic control and maintenance personnel; dispatching; using airfield landing and navigational aids; implementing airfield safety procedures; monitoring and maintaining flight records; and applying knowledge of weather information.
Cargo & Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Pilot and navigate the flight of small fixed or rotary winged aircraft, primarily for the transport of cargo and passengers. Requires Commercial Rating.
Customer Service Representatives
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
First-line Supervisors: Office & Administrative Workers
Supervise and coordinate the activities of clerical and administrative support workers.
First-line Supervisors: Personal Service Workers
Supervise and coordinate activities of personal service workers, such as supervisors of flight attendants, hairdressers, or caddies.
First-line Supervisors: Transportation, Material-Moving & Vehicle Operators
Directly supervise and coordinate activities of transportation and material-moving machine and vehicle operators and helpers.
Plan, direct, or coordinate the operations of companies or public and private sector organizations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Includes owners and managers who head small business establishments whose duties are primarily managerial.
Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow or debris from sidewalk.